T41p and YHS32 voice Quality

[Remko Schenk]

Hi support,

We have tested now with several headsets, all to loud.
With the Yealink headset we have set the value "headset_send = -190"
in my opinion this is a stainge value, serious working with all Yealink products.
the volume is better, but the difference between the volume of the handset and headset is to big.
the headset seems to loud.
I think there is an other problem, in factory defaults the volume is as perfect as the handset. After provisioning its to loud, even loud with the "headset_send = -190".

Can you test over there? I realy like to hear the results.

greets Remko

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Hi support,
In order to get a solution we have attached 2 config files taken directly downloaded from the phones.

T41p-FactoryDF-manual_to_3CX.bin is taken from the T41p wich is factory reset and after that manualy programmed to the 3CX server.

T41p-3CX_provisioning.bin is taken from the T41p wich is factory reset and after that provisioned from the 3CX server.

Can you see the difference and tell me what to do?

greets Remko