Manually held call is transfered if BLF key is pressed

[braymond]

Hi Support,

Here are the requested files.

Basically, a call came into the system to my T28P phone. I pressed the hold key to place the call on-hold and I then pressed the BLF key to call another number while my call was held.

The held call got transfered to the extension. Of course, if I explicitly press a line key before pressing the BLF, the held call stays on my phone.

The desired effect would be that a BLF or speeddial key would use a free line so the held call remains on the phone.

Thanks