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Unsupervised Conference
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Abe1048 Offline
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Post: #1
Unsupervised Conference
Hi,

We have a several Csr's complaining about "Unsupervised Conference"

Explanation:

I want to be able to conference in 2 parties and then hang up, while those 2 parties stay on the line.

What’s happening now is that when I put down, both calls get disconnected.

This is very bad, all other phone systems don't have this issue.

I would appreciate if someone could be at help.

All the best,
Abe
01-30-2014 03:50 AM
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Unsupervised Conference - Abe1048 - 01-30-2014 03:50 AM

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