[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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T46G call completed elsewhere
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Yealink_Michael Offline
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Posts: 382
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Post: #2
RE: T46G call completed elsewhere
hi Chris

thanks for your information

for this issue , would you please kindly send the trace file to our 24 hours working email : support@yealink.com so that we can check what happened to our phone !

trace file including pcap file, config bin and syslog file , we need pcap file to check the communication of phone and server side , we need syslog file to know what happened to phone side , and we need config file to check if any configuration is missed, so we need three of them provide at one time.

for how to get them , please refer to the FAQ below:
http://forum.yealink.com/forum/showthread.php?tid=1319

we can do nothing without any trace file you provide !

let me know if any question

TKS & BR

Michael
01-15-2016 05:56 AM
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Messages In This Thread
T46G call completed elsewhere - zimbocz - 01-14-2016, 10:47 PM
RE: T46G call completed elsewhere - Yealink_Michael - 01-15-2016 05:56 AM

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