T46G - - Intercom - Call Barge Issue

[Abe1048]

(01-23-2014 08:29 PM)Yealink Support Wrote:  

(01-22-2014 11:39 PM)Abe1048 Wrote:  Hi Support!

When a T46G user is on the line, and someone pages or intercoms them, it puts the first call on hold automatically, and then after the page they can resume the first call (barge in).

This happens even though call barge is disabled on the phone.

I would appreciate if someone could be at help

Hi Abe1048,

What is the version of your T46G? What is your PBX?
In order to do more troubleshooting, please supply me syslog level 6, config.bin and pcap.
1. Before you export the syslog, please set syslog level as 6, and reboot the phone
2. then enter the webpage, find the pcap feature, click Start ,and reproduce the issue, then click Stop, and export the pcap, syslog, config.bin to us.
(About where to export these files, please refer to attached screenshots.)

These three files are very important to us, hope you can kindly understand.

Hi Support,

I have attached a pcap, please look into it, and let me know what you see wrong,

Thanks in advanced