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T46G Tansfer to Prefix+BLF
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nrollo Offline
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Joined: Mar 2013
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Post: #4
RE: T46G Tansfer to Prefix+BLF
(01-17-2014 11:13 PM)tsukraw Wrote:  I had asked this question on 3CX website as well.
So i have a customer who wants a Xfer VM button on there phones.
After doing all research i found there is a Prefix option for a DSSkey on the YeaLink phones.
I programmed a PreFix key as *4
If i press Prefix + BLF i go to the BLF extensions voicemail as expected....

However if i press Transfer + Prefix + BLF the caller gets transferred to *4 only not to the voicemail of the BLF extension.

Since there is 2 different results here it would almost appear as though it is a bug. We would like to see the same function of being able to press transfer + Prefix + BLF.

I had submitted the question to support and they said to just press Transfer + Prefix + dial extension. The issue with that is when we have a receptionist with a couple EXT units. She does not know 100+ extension numbers she knows where there buttons are....

Has anyone else ran into this or have a work around?
Yealink please look at and fix?

The workaround we're using right now is to press transfer, prefix, enter the extension then press transfer.

So transferring to voicemail becomes [TRANS][PREFIX][1][0][0][TRAN] the same way you have stated. Our customer asks us daily if this feature/bug has been added/fixed

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02-19-2014 03:19 AM
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Messages In This Thread
T46G Tansfer to Prefix+BLF - tsukraw - 01-17-2014, 11:13 PM
RE: T46G Tansfer to Prefix+BLF - rlsabin - 01-18-2014, 01:04 AM
RE: T46G Tansfer to Prefix+BLF - nrollo - 02-19-2014 03:19 AM
RE: T46G Tansfer to Prefix+BLF - tsukraw - 02-19-2014, 12:59 PM
RE: T46G Tansfer to Prefix+BLF - tsukraw - 02-19-2014, 10:11 PM
RE: T46G Tansfer to Prefix+BLF - chadgross - 03-18-2014, 07:47 AM
RE: T46G Tansfer to Prefix+BLF - tsukraw - 03-18-2014, 08:33 AM
RE: T46G Tansfer to Prefix+BLF - CWR - 03-31-2014, 07:17 PM
RE: T46G Tansfer to Prefix+BLF - tsukraw - 05-26-2014, 06:25 AM
RE: T46G Tansfer to Prefix+BLF - CWR - 05-28-2014, 12:54 PM

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