[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
W52P firmware upgrade, WITHOUT W52H firmware upgrade
Author Message
Yealink Support Offline
Administrator
*******

Posts: 2,683
Joined: Dec 2012
Reputation: 25
Post: #2
RE: W52P firmware upgrade, WITHOUT W52H firmware upgrade
(01-17-2014 06:13 AM)Abe1048 Wrote:  Hi,

We have a lot of Csr's that have the W52P with the old firmware, problem is that I could upgrade their firmware remotely through the web interface, but that's only for the base, the handset has to be upgraded with a USB cable, which is a hassle for the Csr.

Question:
1- Is there a way to upgrade both thru the web interface?
2- Would you recommend upgrading just the base and leave the handset with the old firmware?, will that cause any issues?

Thanks in advanced
Hi Abe1048,

1. sorry. Over-the-air(OTA) means that handsets can upgrade through webpage/auto provisioning etc.
OTA upgrade capability is restricted to specific firmware versions and handset
hardware:
(1) Handset with firmware 26.40.0.15 or later
(2) Base station with firmware 25.40.0.15 or later
(3) Handset with hardware 26.0.0.6 or later

OTA is only available when meeting the above three conditions simultaneously.
You can refer more details in below link.
http://www.yealink.com/Upload/W52P/20131...rmware.zip

2. You can check your handset version that doesn't have other problems.
If you want to use some features which need to upgrade handset version, you need to upgrade your handset version.

http://www.yealink.com/Upload/W52P/20131...20note.pdf
(This post was last modified: 01-17-2014 04:03 PM by Yealink Support.)
01-17-2014 03:48 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: W52P firmware upgrade, WITHOUT W52H firmware upgrade - Yealink Support - 01-17-2014 03:48 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  W52P not working after change of broadband supplier Jasibansel 1 514 01-22-2024 07:15 PM
Last Post: complex1
Sad W52P not picking up IP Burkni 4 4,160 09-19-2023 06:22 PM
Last Post: Burkni
  W56H with W52P Base dmvcomms 7 7,400 03-06-2023 04:39 PM
Last Post: poznaniak
  W73H handset with W52P problem reboot Paco Brufal 2 2,804 03-03-2023 01:21 AM
Last Post: nolto
  Upgraded firmware, bad news ctsmetrony 7 6,383 10-07-2022 05:46 AM
Last Post: ctsmetrony
  W52P Repeater RT10/rt20/RT30 schnell-yealink 3 8,653 04-20-2022 10:17 PM
Last Post: complex1
  Completely reset a Yealink W52H MartijnSanders 0 3,341 01-17-2022 07:24 PM
Last Post: MartijnSanders
  Yealink W52H and diversion ringtone honzaa 3 7,227 10-07-2021 03:51 AM
Last Post: complex1
  W52P Firmware upgrade aunijaffer@gmail.com 5 12,337 09-07-2021 11:42 PM
Last Post: complex1
  W52P 2 handsets DAZZLING 1 6,945 06-01-2021 09:55 PM
Last Post: complex1

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication