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Allow extension over VPN + local account
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Aishion_Yealink Offline
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Posts: 116
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Post: #7
RE: Allow extension over VPN + local account
(03-09-2018 09:17 PM)avayax Wrote:  I think it's hopeless.
Reporting bugs to Yealink just doesn't work, especially over this forum.
There is no procedure in place to get their attention.

Every now and then a Yealink employee might offer you to send him PCAP, but you never hear anything back from them.

Dear customer,

​This is Aishion from Yealink technical team, nice to know you. My pleasure to work for you!

For the VPN issue, we release a auto provision parameter in latest V80 that can modify the account using VPN or locally network, you can kindly try below provision string:

account.x.vpn_address_take_precedence=
0- Locally
1- VPN

The X mean the account. If you want the account 2 connect to locally network.
Please try to auto provision this string account.2.vpn_address_take_precedence=0

For information about auto provision, you can kindly refer to below guide:

http://download.support.yealink.com/down...V81_70.pdf

For no reply issue, we recommend submitting your requests in our Ticketing system (https://ticket.yealink.com) for higher priority.

This is the best way to submit a case, you can follow the prompt to provide significant details and assign your own priority which is helpful for Yealink to understand the issue and respond the issue with correct priority. Also this tracking system can keep you and Yealink support team working with the latest details and status of each case.

If you don't have the account, please refer to below FAQ for how to create the account.
http://support.yealink.com/faq/faqInfo?id=678

​Any question, please feel free to contact us.

Best Regards

Aishion
03-13-2018 03:56 AM
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RE: Allow extension over VPN + local account - Aishion_Yealink - 03-13-2018 03:56 AM

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