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Transferring a Call Causes Call to Drop
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Post: #5
RE: Transferring a Call Causes Call to Drop
(01-17-2014 02:14 AM)jaywa73 Wrote:  I checked and found both settings on the Phone's setup page both were set to enabled.

Hi jaywa73,

1. Can you check the version of your phones ?
2. Do you test with other phones?
3. In order to do more troubleshooting, Please supply me syslog level 6, config.bin and pcap.

Before you export the syslog, please set log level as 6, and reboot the phone, then click Start,and reproduce the issue, then click Stop,and export the trace, syslog, config,bin to us.
(About where to export these files, please refer to attached screenshot.)
These three files are very important for us, hope you can kindly understand.


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01-17-2014 04:38 PM
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RE: Transferring a Call Causes Call to Drop - Yealink Support - 01-17-2014 04:38 PM

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