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Distinctive Ring on separate lines
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c.holloway Offline
Junior Member

Posts: 12
Joined: Dec 2015
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Post: #1
Distinctive Ring on separate lines
Good morning.

I have a client that has requested distinctive rings for different lines. In this example I have two different accounts set up on the phone, one for the primary extension 103 and one for the secondary extension of 209.

If I call 209 directly from another phone, I get the distinctive ring. However, if I call the external DID that rings to this phone, I get the standard external ringer. I may have missed something but I don't see a way to set a different external ring based on the account. Am I correct in assuming that this is a phone wide setting? Is there a way I can do this aside from pointing the DID to a queue or something similar and using that distinctive ring option?
12-07-2015 10:42 PM
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Distinctive Ring on separate lines - c.holloway - 12-07-2015 10:42 PM

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