T46G Firmware 28.80.0.60 disables the intercom auto-answer function

[c.holloway]

(12-04-2015 01:53 AM)KenDoerksen Wrote:  

(12-03-2015 04:15 PM)Yealink_Karl Wrote:  Hi,

I had tested here, and the intercom between T46G on version 28.80.0.60 is OK.
So would you please help us to get the pcap/syslog/config.bin for us, we can check something from them.
You can get more info from the link: http://forum.yealink.com/forum/showthread.php?tid=1319

Please help us to get some info below.
1. Will the intercom work between T46G on version 28.80.0.60 and 28.73.0.50?
2. How many phones do you have?
3. What PBX server of you?

1.The intercom works between the two firmware versions. Sending the intercom command from a 28.80 to a 28.73 the intercom tones and then picks up. Sending the intercom command from a 28.73 to a 28.80, the phone rings until it is answered.

2. We have a total of 16 phones 13 T46Gs 2 T48Gs (same problem with newest firmware) and 1 Conference phone (haven't tested to this phone as it's not needed).

3. We are using Core Dial for a hosted PBX server.

Unfortunately I am unable to get the log file information from any phones with the 28.80 as we had to do the install today and downgrade all phones so they work correctly.

I am having a similar issue. I have 10 phones all together. 8 T42s and 2 T46s. The T42s are on firmware version 29.80.0.70 and the T46s are on 28.73.0.50. The PBX is 3CX version 14.

Intercoming does not work in either direction. I have made sure it is enabled on both phones. I took a capture from both phones involved in my test call. This was a call from a T42 to a T46. The capture is labeled with the firmware load and phone type. The config.bin is labeled with the phone type. Please let me know if I can get you any more information.