[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

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Show Caller ID near line key when placed on hold
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Abe1048 Offline
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Post: #1
Show Caller ID near line key when placed on hold
Hi Support,

We would like to have the following feature.

Let's say we have assigned four line keys for account 1, I talk on the phone and I see another call coming in. I hit the second flashing line key and pick up the call, at the same time, the first call is on hold and we see it flashing red.

Then comes in a third call, so I hit the new flashing line key and now the first two calls or on hold. each one on their own button.

The issue is, that I don't remember which call is on hold on which button.

Is there a way that it should always show the caller ID number near the line key that's on hold, so I would know which call I want to pick up.

I know that ShoreTel phones have this feature.

All the best,
11-12-2015 12:55 AM
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Show Caller ID near line key when placed on hold - Abe1048 - 11-12-2015 12:55 AM

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