T48G Top row keypad buttons requiring too much pressure after time

[Chris708]

(11-07-2015 06:24 AM)Yealink_Michael Wrote:  hi

thanks for your information

for this issue , it is advised to upgrade to the last firmware and then reset the phone to factory , then test again

firmware download link :

http://support.yealink.com/attachmentDow...0.0.70.zip

TKS & BR

Michael

I don't mean to be rude but I made a specific note mentioning that this is a physical button issue and not the touch screen. Although I had returned a previous T48G for an issue in the upper left area of the screen being unresponsive to touch.

Do you really think firmware will fix a physical button issue? Although there is programming somewhere that does read button touch but I would think that is normally IC programming and not soft or firmware programming.

I am skeptical but I can try that and let you know...the phones were fine for the first couple months.

Also, just for reference, their current firmware is 35.73.0.50.rom