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T46G Directory issues
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dwoods Offline
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Posts: 15
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Post: #1
T46G Directory issues
I am in the process of moving the company from an old digital PBX to an Asterisk base FreePBX system. We are currently evaluating phones. We like the Yealink phones, but are having directory issues.

I was unable to find a definitive doc on the XML directory file, so created a few entries in the phone (a T46G with 180 firmware), exported it and created a directory based upon that exported file. I placed the created directory on our internal web server, pointed the phones at it. They seem to download the file, but the information either doesn't show up at all, or sporadically does.

For awhile it seemed that if I put an entry into the phone, it would pull the full directory from the server, but even that is inconsistent.

I turned on syslog and it seems that the phone thinks that the file is the same as what it has so never redownloads etc. Which is fine, except it displays an empty directory. Even if I add or delete entries from it, the syslog showed that it downloaded it because it was different, but again, it is never displayed.

This is an example of the xml structure:
<?xml version="1.0" encoding="utf-8"?>
<root_group>
<group display_name="All Contacts" ring="" />
<group display_name="Branch 134" ring="" />
<group display_name="Company" ring="" />
<group display_name="Family" ring="" />
<group display_name="Friend" ring="" />
<group display_name="Blacklist" ring="" />
</root_group>

<root_contact>
<contact display_name="Darrin Woods" office_number="510" mobile_number="" other_number="" line="-1" ring="Auto" group_id_name="Company" default_photo="/phone/resource/default/default_contact_image.png" is_favorate="0" />
</root_contact>

I need the phones to consistently pull the file and display it.

On a side note, we are also evaluating the T32G and have not had the same issue. But don't get me started that the two phones use completely different formatted XML files for their directories.

Can anyone help me to figure out why the T46G won't consistently display the directory information it's downloading?
12-27-2013 01:27 AM
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Messages In This Thread
T46G Directory issues - dwoods - 12-27-2013 01:27 AM
RE: T46G Directory issues - dwoods - 12-30-2013, 11:52 PM
RE: T46G Directory issues - dwoods - 12-31-2013, 02:03 AM
RE: T46G Directory issues - dwoods - 12-31-2013, 11:28 PM
RE: T46G Directory issues - dwoods - 01-01-2014, 01:02 AM
RE: T46G Directory issues - dwoods - 01-02-2014, 10:16 PM

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