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call history for transferred numbers
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p2xt Offline
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Posts: 11
Joined: Oct 2015
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Post: #1
call history for transferred numbers
Hi,

The history log is not displaying the correct number for attended transfers. It logs correctly for blind transfers.

Example: I have ext 201 and 202. Ext 201 receives a call from 999999 and transfers the call to 202 (attended). Initially, while the caller (999999) is on hold the display on 202 shows 201 (which is correct). As soon as the transfer is completed, the display on 202 get changed to 999999 (which is correct). But when you look at the call history for 202 it will show a received call from 201 not 999999.

Is there any way we can configure the phone to display the transferred number in the call log?

I have tried this on T2x and T4x phones using the latest firmware. The phones are configured with PAI and i have also tried with RPID.
10-22-2015 05:39 PM
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call history for transferred numbers - p2xt - 10-22-2015 05:39 PM

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