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Yealink w52p outgoing call: The called person can't hear the caller
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sven.hebeisen Offline
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Post: #1
Yealink w52p outgoing call: The called person can't hear the caller
Hello,

I am using the yealink w52p with a freePBX (Asterisk 13.1) installation and Endpointmanager. The workaround with ",,t" at the end of a dial command is set. There is no switching from simple_bridge to native_rdp.

When a call comes in to the w52p everyting is ok.
The called person (intern) can hear the caller (extern).
The caller (extern) can hear the called person (intern).

When I make a call with the w52p there is the following situation
The caller does not have a ring tone at the handset, but the external phone is ringing. When the called person takes the call:
The called person (extern) can hear the caller (intern).
The caller (intern) can not hear the called person (extern).

For checking the freePBX setting I tried to use a X-lite Softphone at the same extension, the w52p is normally bound to.
With this softphone everything is OK.

When a call goes out:
The called person (intern) can hear the caller (extern).
The caller (extern) can hear the called person (intern).

When a call comes in:
The called person (extern) can hear the caller (intern).
The caller (intern) can hear the called person (extern).

Please can anybody help me?

Best regards

Sven Hebeisen
(This post was last modified: 10-21-2015 03:24 AM by sven.hebeisen.)
10-21-2015 03:02 AM
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Yealink w52p outgoing call: The called person can't hear the caller - sven.hebeisen - 10-21-2015 03:02 AM

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