Call Parking, can we get this fixed please!?!?

[alexgonzalez]

Hello,

This is what I have found and would like, using elastix freepbx, on T46G system and latest firmware T46-28.80.0.70

Using the DSSKEY
Set Type Value Label Comments / Issues
Transfer 70 Park Call works, but requires you to either hang-up to complete it or hit Transfer to hang up. Requires more steps before you can intercom someone to see if they want the call or for screening purposes or paging someone.

Call Park 70 Park Call doesn't work correctly. The first time you take a callers call and press this, it announces the parking location to the caller instead of you the phone user? BUG! If you pickup the parked call, and park them again, then it works correctly, it announces the parking location to you, then hangs up immediately. You can continue to this and works fine after the first time. This needs to be fixed!

DTMF ##70 Park Call works, but very annoying and slow, you have hear tones first, then starts to say "transferring" but gets cut off and then you hear the parking location, then disengages your phone. Very slow process this way.


Want to use the HOLD key to be re-programmed to a good Call Park function that fully works.
why?
1) This helps in many ways, allows user to have only one way to put callers on "hold".
2) Problems with Hold, it plays the local phones hold music, instead of the system hold music.
3) you can't use your phone to intercom, page or call someone else while your phone is in on Hold.
4) allows you to do this on any phone that has the HOLD button, which is mostly all of them
5) frees up a DSS key, and makes better use of the HOLD key that is currently worthless in business, small to large environments
6) allows you access to do the Call Park regardless of where your page screen is at. Now you have to page back to the "park call" page on the T46G if you are not on that page.

If yealink would fix the Call Park functions and allow you to softpatch what the HOLD button does while you are talking/on the phone call, I think it would then be a workable situation. They are suppose to already have the softpatching of what Hold button does per other thread in V80, but it has not been implemented yet from what I can see. 28.80.0.70

Thanks, and hope to hear if anyone else has any ideas.

Alex