Call Parking, can we get this fixed please!?!?

[keffa]

Yes, this is a very real issue.

This is an interesting issue for me because I have never seen the "Call park" DSSkey option actually work correctly under any Asterisk configuration. We utilise the Transfer or DTMF method as described in previous posts to work around it.

It appears that the "Call park" option is simply a blind transfer, all it does is change the icon on the T4X models and gives it a mysterious red X that doesn't seem to have any reference to what the feature does. What really confuses me is what setting on the server is the phone looking for that defines whether or not it gets the red X through the icon?

It actually serves a handy purpose though sometimes. If you have your phones set to do attended transfers by default in the settings, the DSS keys will always do attended transfer, but you can use the call park button as a sort of override button to do a blind transfer to a number, allowing you to mix and match transfer methods via the BLF buttons without having to resort to DTMF. Completely against design and ugly as hell of course but until Yealink give us the option to select the transfer method per DSSkey as well as the default method, it will have to do.