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Fault – Please can you help diagnose the cause!
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Bucklebery Offline
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Posts: 10
Joined: Oct 2013
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Post: #1
Fault – Please can you help diagnose the cause!
I have 2 handsets Account #1= 095344440 and Account #2. 5344440-1
Both are registered and work fine when the status line displays e.g.: L1: 095344440
Or L2: 095344440-1 see photo 3

Problem: Sometimes when I try to dial out I notice the status line shows L6 IP Call
See photo 1
and I get “Called failed” in the status line
and error in red Via IP Call, the number I was dialing and “New Cable”

Please can you help me fix this issue?
I can seemingly work around the issue if I turn the handset off for a minute and reboot it. The other one will be working just fine while I have an error with one. What’s going on?

Many thanks

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11-25-2013 04:58 PM
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Fault – Please can you help diagnose the cause! - Bucklebery - 11-25-2013 04:58 PM

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