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can't answer second call on T28
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CWR Offline
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Post: #4
RE: can't answer second call on T28
(11-21-2013 05:26 AM)jdackert Wrote:  I found it. Disabling Call Waiting in the phone prevents answering a second call on any line. Not sure the purpose of that.

I can see the need to turn off call waiting in a call center where agents need only be on 1 call at any given time and should not answer a new call until present call is complete.

Craig Reilly
MCSA, 3cx Advanced Certified
Scottsdale, AZ
(This post was last modified: 05-16-2014 04:22 AM by CWR.)
05-16-2014 04:22 AM
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Messages In This Thread
can't answer second call on T28 - jdackert - 11-20-2013, 04:30 AM
RE: can't answer second call on T28 - CWR - 05-16-2014 04:22 AM

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