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T3x not provisioning when connected to PoE port
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vondie Offline
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Posts: 38
Joined: Oct 2013
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T3x not provisioning when connected to PoE port
I am seeing a very odd issue with our T3x and T2x phones. While unboxing them and plugging them in, they will not provision while connected to the network through a gigabit PoE port. The switch that is powering the devices is a Cisco SG200-26P 26-Port Gigabit PoE Smart Switch. If I connect the phones to a non PoE port and power with the AC adapter, the phones will provision properly. I can then plug them into a PoE port and they will function correctly. If I try to push a reprovision, they will fail. The display will cycle through the following messages:

Network Checking
Sending Provision Requests
Update Skipped

I have tried several phones and several ports with the same results.

Any ideas?

11-14-2013 04:40 AM
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T3x not provisioning when connected to PoE port - vondie - 11-14-2013 04:40 AM

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