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Provision second W52H to existing base and 3cx
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GreyFox Offline
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Joined: Oct 2015
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Post: #11
RE: Provision second W52H to existing base and 3cx
(02-15-2016 12:06 AM)GreyFox Wrote:  Well, it turns out the answer is pretty simple. At least implementing the solution is. Not so easy when you don't know the solution.

Best practices would have you set up the first W52P, and then set up any remaining W52Hs you wish to connect to this first device. That includes registering the W52Hs. The next thing that needs to be done is to get your W52P provisoned/registered with your 3CX PBX. I have to admit that the plug and play implementation 3CX has with its approved telephone hardware units works pretty well. The next step is to set up all of your extensions in the 3CX that will be used by the various W52H units you have yet to get provisioned for the 3CX.

Now, here comes the non-documented part. First, make sure you have defined the extension that this new handset will use. Make a note of the handset user name (you get to configure this) and password (Your 3CX will generate one for you). Connect to the W52P web interface. You can do this either in the 3CX management portal, or you can simply use the IP address of the W52P in an Internet browser. Go to the Account tab. You will see the W52P you provisioned/registered above, and it will be identified as Account1. You will see that the Register Status is Registered. Make a note of all of the fields that are completed. Now, click on the pull-down arrow for Account1, and select Account2. You will see that the Register Status is is Disabled. Change the Line Active from Disabled to Enabled. Enter the Label, Display Name, and password you used in setting up the extension for this W52H in the 3CX. Leave all of the other fields the way they are with 2 exceptions: STUN Server and SIP Server 1 Server Host. Copy the STUN Server from Account1. Enter the IP address of your 3CX in the Server Host field. Click on Confirm, and watch the top of the screen where Register Status will go from Disabled to Registering to Registered.

That's it - you're done. I would test the extension to make sure it behaves the way you expect it to. Now, if you have any more W52Hs to connect, do the same thing. Don't forget that you can only subscribe a total of 5 handsets/accounts to the W52P.
02-26-2016 04:46 AM
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