yealink w53h can't hear caller

[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020

Thread Rating:

0 Votes - 0 Average
1
2
3
4
5

Threaded Mode \| Linear Mode yealink w53h can't hear caller
Author	Message

daler86 Offline

Junior Member

Posts: 8

Joined: Mar 2021

Reputation: 0

Post: #3

RE: yealink w53h can't hear caller

Hi,

1. Is the W60B on the same LAN as the PBX is?
Yes, they are in the same LAN.

2. Is the W60B provisioned or is it setup manually?
I configure manually W60B, added sip account and ip-address. Update firmware to 77.85.0.25, Handset to 88.83.0.90

3. Can you hear the other party when you initiate the call?
NO, I can't hear callers, but they hear me.

4. Is the issue always there, thus with incoming external calls?
This problem only with w60p, other brands sip-phone working well.

I think the problem, not in LAN, when to put the same ip-address and sip-account in the windows sip-app, I can hear the caller and he hears me.

(This post was last modified: 03-12-2021 11:41 AM by daler86.)

03-12-2021 11:10 AM

« Next Oldest | Next Newest »

Messages In This Thread

yealink w53h can't hear caller - daler86 - 03-11-2021, 09:20 PM

RE: yealink w53h can't hear caller - complex1 - 03-12-2021, 03:52 AM

RE: yealink w53h can't hear caller - daler86 - 03-12-2021 11:10 AM

RE: yealink w53h can't hear caller - complex1 - 03-12-2021, 06:20 PM

RE: yealink w53h can't hear caller - daler86 - 03-12-2021, 07:57 PM

RE: yealink w53h can't hear caller - complex1 - 03-13-2021, 02:52 AM

RE: yealink w53h can't hear caller - daler86 - 03-13-2021, 02:08 PM

RE: yealink w53h can't hear caller - complex1 - 03-13-2021, 04:44 PM

RE: yealink w53h can't hear caller - daler86 - 03-15-2021, 12:35 PM

RE: yealink w53h can't hear caller - complex1 - 03-15-2021, 08:53 PM

RE: yealink w53h can't hear caller - daler86 - 03-16-2021, 11:54 AM

RE: yealink w53h can't hear caller - complex1 - 03-16-2021, 05:07 PM

RE: yealink w53h can't hear caller - daler86 - 03-16-2021, 07:25 PM

RE: yealink w53h can't hear caller - complex1 - 03-16-2021, 08:46 PM

RE: yealink w53h can't hear caller - daler86 - 03-17-2021, 02:30 PM

RE: yealink w53h can't hear caller - complex1 - 03-17-2021, 08:30 PM

Possibly Related Threads...
Thread:		Author	Replies:	Views:	Last Post
	Yealink W73P (W70P + W73H) Remote control	zebrik	2	1,561	01-22-2023 09:14 PM Last Post: zebrik
	yealink w60p data initializing (W56H)	gijoe	4	11,836	01-26-2022 06:17 PM Last Post: complex1
	Urgent - Help needed - W60B & W53H problems - firmware - connection - etc	groenebeek	1	4,938	01-07-2022 06:16 PM Last Post: complex1
	Yealink W70P (W73H/W70B)	borisa	1	4,290	11-30-2021 06:19 PM Last Post: complex1
	yealink ! please add normal ringtones w56h or let upload own ringtones	mustimese	1	4,706	08-27-2021 08:56 PM Last Post: Phil2021
	W60 / W53H Microphone Volume	metrocomsupport	0	4,166	01-28-2021 03:45 AM Last Post: metrocomsupport
	W60B/W53H Bestbase option not working	austinh	1	5,740	02-03-2020 08:47 PM Last Post: complex1
	Change the ring tones of a W53H device	Rademacher	1	5,235	09-12-2019 02:56 PM Last Post: complex1
	G722 not working on W53H W60B	ricvil	2	6,002	01-15-2019 09:03 PM Last Post: ricvil

Forum Jump:

User(s) browsing this thread:

Log in