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yealink w53h can't hear caller
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daler86 Offline
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Posts: 8
Joined: Mar 2021
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Post: #3
RE: yealink w53h can't hear caller

1. Is the W60B on the same LAN as the PBX is?
Yes, they are in the same LAN.

2. Is the W60B provisioned or is it setup manually?
I configure manually W60B, added sip account and ip-address. Update firmware to, Handset to

3. Can you hear the other party when you initiate the call?
NO, I can't hear callers, but they hear me.

4. Is the issue always there, thus with incoming external calls?
This problem only with w60p, other brands sip-phone working well.

I think the problem, not in LAN, when to put the same ip-address and sip-account in the windows sip-app, I can hear the caller and he hears me.
(This post was last modified: 03-12-2021 11:41 AM by daler86.)
03-12-2021 11:10 AM
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yealink w53h can't hear caller - daler86 - 03-11-2021, 09:20 PM
RE: yealink w53h can't hear caller - daler86 - 03-12-2021 11:10 AM

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