[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Provisioning only works on startup
Author Message
Jay_Yealink Offline
Junior Member
**

Posts: 5
Joined: Apr 2019
Reputation: 0
Post: #2
RE: Provisioning only works on startup
(09-25-2020 04:13 PM)Snapdragons Wrote:  After updating the firmware on a T21P, auto provisioning now fails when trying to run it manually. The only time it works is when the phone powers up, successfully downloading all files and having no problems at all.

When I try and run a provisioning manually, either through the web interface or on the phone itself, nothing happens. The TFTP server shows no activity and the log files from the phone show:

Code:
<131>Sep 25 17:01:05 ATP [1312.1321]: DURL<3+error > [DCMN]download common error, errcode:68.
<131>Sep 25 17:01:05 ATP [1312.1321]: ATP <3+error > tftp to file failed, code = -168, msg = , retry = 1
<131>Sep 25 17:01:07 GUI [1296:1296]: APP <3+error > 667.766.538:from[app_vpPhone] sync[0] msg[396175][0][0] size[36] target[0xd2919e64] not found

The web ui also shows 'auto configuration failed'.

Not sure what's going on here or why provisioning only works on boot. Any tips?

Dear Customer,

Thanks for reaching out and letting us know your question.

Base on your info, "tftp to file failed, code = -168, msg = , retry = 1", it means that the file doesn't exist or is forbidden to visit. So please kindly check your TFTP server first.

Thank you in advance.

Regards,
Jay
09-28-2020 08:30 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: Provisioning only works on startup - Jay_Yealink - 09-28-2020 08:30 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  How to disable Voicemail from .cfg in auto provisioning file? boniakowski 2 3,019 09-19-2023 12:03 AM
Last Post: boniakowski
  account.X provisioning vieri 7 8,642 02-10-2023 07:02 PM
Last Post: vieri
  T46U Not Contacting Provisioning Server 88fingerslukee 0 2,872 09-06-2022 11:43 PM
Last Post: 88fingerslukee
  Need help auto provisioning a phone with Nextiva service. LittleDogTech 3 7,117 08-30-2022 06:28 PM
Last Post: complex1
Question "Trusted Certificates" and auto provisioning jobst 3 8,082 06-15-2022 11:00 AM
Last Post: dbonnell
  T46G RingCentral Provisioning jszima 0 4,868 03-07-2022 10:24 AM
Last Post: jszima
  Setting of lang.gui via remote provisioning cloudaware 1 5,477 10-26-2021 07:11 PM
Last Post: cloudaware
  zero touch provisioning & firewall gareth20202 2 8,932 10-09-2021 04:55 PM
Last Post: Phil2021
  Step by Step for Auto Provisioning nguyenp 2 11,531 08-06-2021 04:27 PM
Last Post: Phil2021
  I don’t understand how it works. Andrei9385 1 6,615 03-18-2021 10:54 PM
Last Post: Ivan86

Forum Jump:


User(s) browsing this thread:

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication