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t46s calls on hold operation
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Bezalu Offline
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Posts: 12
Joined: Jun 2013
Reputation: 1
Post: #7
RE: t46s calls on hold operation
What really stinks is if you have your parking lots assigned to BLF keys for easy retrieval.
If "CALLER-A" is in a parking lot, and you take a new call from "CALLER-B" and put them on hold, then try pushing the Lot button to speak to "CALLER-A" again, you have now BRIDGED THOSE CALLS and are now not even part of it to explain anything, so those two callers are now talking to each other wondering what is going on!

This is a doozy and have some irate customers worried about HIPAA violations from our experience with this unbelievable "bug".
09-21-2020 09:30 PM
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Messages In This Thread
t46s calls on hold operation - comstar - 10-25-2018, 02:41 PM
RE: t46s calls on hold operation - jolouis - 10-26-2018, 04:01 PM
RE: t46s calls on hold operation - comstar - 10-26-2018, 05:01 PM
RE: t46s calls on hold operation - russavd - 03-08-2019, 06:34 PM
RE: t46s calls on hold operation - comstar - 03-13-2019, 12:19 PM
RE: t46s calls on hold operation - Bezalu - 09-21-2020 09:30 PM

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