[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Audio delay when call answered
Author Message
tjwesto Offline
Junior Member
**

Posts: 3
Joined: Aug 2020
Reputation: 0
Post: #1
Audio delay when call answered
I've got 4 x W56H handsets with a W60B at home connected to the Sipgate VoIP service.

When someone calls me and I answer, the caller hears an audible "beep" followed a split second later by two more "beeps" and then we can hear each other. This means that during the first couple of seconds the caller cannot hear me. This is also true when I don't answer and the call diverts to the Sipgate voicemail service. Again, the caller hears those beeps at the start of the playback of my message.

Not too sure what's happening here and whether this issue relates to the Yealink phones or the Sipgate service.

In terms of configuration the W60B sits behind my router which has NAT enabled, but I've forwarded the SIP and RTP ports.

It seems strange that the caller can hear these audible tones before we can hear each other.

Any suggestions would be gratefully received.

Thanks in advance.

Tim
(This post was last modified: 09-14-2020 09:33 PM by tjwesto.)
09-14-2020 05:56 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Audio delay when call answered - tjwesto - 09-14-2020 05:56 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  How to delete "missed call" notifcations from ALL w56H handsets at once? nangers123 3 855 07-10-2020 03:06 PM
Last Post: complex1
  SCA showing call held but no soft key to retrieve on other handsets tima 0 579 03-08-2020 06:14 AM
Last Post: tima
  Remove Missed Call notification from W60B stratos 0 607 01-24-2020 07:28 PM
Last Post: stratos
  W60h Headset Call Control Lansalot 0 714 01-15-2020 05:22 PM
Last Post: Lansalot
  W60B call pickup tiago.castro 0 785 12-03-2019 12:56 PM
Last Post: tiago.castro
  Strange audio PDJ 1 967 05-01-2019 01:46 PM
Last Post: PDJ
  disable call forward Kala 4 3,343 07-20-2018 12:34 AM
Last Post: Kala
  W60B + 3 handsets intercom call Marcin77 3 3,598 03-29-2018 08:51 AM
Last Post: Marcin77
  Disable call waiting kjaslow 3 3,369 02-06-2018 01:44 AM
Last Post: Travis_Yealink
  W60B Shared Call Appearance limitation agoode8008 1 2,451 01-19-2018 02:11 AM
Last Post: Paul_Yealink

Forum Jump:


User(s) browsing this thread:

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication