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Increasing data usage?
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complex1 Offline
3CX Adv. Cert. Engineer

Posts: 1,438
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Post: #2
RE: Increasing data usage?
(07-23-2020 03:27 PM)dan_riggs Wrote:  I have a W60B with 3 handsets connected to it.

When looking at the IP address for the base unit in our firewall I notice that the unit has SIP traffic every 2 minutes to our VOIP provider. The amount of data that is sent and received every 2 minutes increases, the last communication was 576.30 MB sent and 337.16 MB received. This was an increase from 576.28 MB and 337.15 MB two minutes prior.

When looking at the data this unit has sent and received over the last 24 hours the numbers are: 204.24 GB sent and 119.48 GB received.

I can reboot the phone, the amount sent and received drops but the process starts over and gradually growing every 2 minutes...

Is there a configuration setting that could be causing this and if so what should I be looking for?

All of our other Yealink devices do not exhibit this issue, just this W60B base (which is our only W60B on site). There may be some growth in data sent and received on other deceives but that growth is MUCH smaller.

Thanks for any help!

Hi Dan,

Have you tried to factory reset the W60B to see if that resolve the issue?

Kind regards,

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
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07-23-2020 04:33 PM
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Messages In This Thread
Increasing data usage? - dan_riggs - 07-23-2020, 03:27 PM
RE: Increasing data usage? - complex1 - 07-23-2020 04:33 PM
RE: Increasing data usage? - dan_riggs - 10-15-2020, 07:52 PM
RE: Increasing data usage? - dan_riggs - 10-15-2020, 08:53 PM

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