Wrong Password after fimrware upgrade

[complex1]

(05-28-2019 08:08 AM)Dario Wrote:  Hello,

I'm having a issue with the new firmware and the T23G if I manually configure a phone and then change the password, after upgrading it I loose the access completely to the phones, and the only option I have is to reset the configuration and reconfig from scratch.
However if I apply the configuration by autoprovision the password remains the same.
I tried with several phones and configuring from different PC and browsers with the exact same results, that's why it seems strange to me that nobody mentioned it before

Regards

Hi,

1. Please reset the phone to factory default.
2. Check carefully the password in provisioning file on unusable characters and spaces.

Hope this will help.