[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Locked out of admin login
Author Message
complex1 Offline
3CX Adv. Cert. Engineer

Posts: 1,488
Joined: Jan 2014
Reputation: 43
Post: #4
RE: Locked out of admin login
(04-29-2018 08:57 AM)Blue Chilli Wrote:  Thanks for the reply.

One thing I do have is the xxxx-all.cfg file, which I created when I first set it up and still had admin access.

Logging in as "user", which I've now changed the password for, there are options to reset "local settings", "non-static settings", "static settings" and "user data and local config".

If I used one of these options, would it wipe the base unit back to the standard admin login, then letting me restore the unit from the config file?

Alternatively, can this config file be used on a new base unit to restore all settings from the old unit? I can modify the MAC address of the base unit on my VOIP platform, but don't know how the pairing to the handsets works and whether restoring a config file to another base unit would still have the old handsets paired to this new unit.


Just checked, but the <mac>-all.cfg file do not contain the admin password.

Also if you are logged in as "user" you can not have the options to reset "local settings", "non-static settings", "static settings" and "user data and local config" as shown in the screenshot.
Are you sure you are running the latest firmware ( and logged in as "user"?

Attached File(s) Thumbnail(s)

Kind regards,

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
(This post was last modified: 04-29-2018 04:58 PM by complex1.)
04-29-2018 04:52 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
Locked out of admin login - Blue Chilli - 04-28-2018, 10:13 AM
RE: Locked out of admin login - complex1 - 04-29-2018, 08:29 AM
RE: Locked out of admin login - complex1 - 04-29-2018 04:52 PM
RE: Locked out of admin login - complex1 - 05-01-2018, 12:44 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  W52P admin pass after recovery crodaxy 1 7,997 12-04-2018 10:16 AM
Last Post: complex1
Thumbs Up Unable to Login after provisioning thenewhomesagent 4 13,136 10-18-2018 07:52 AM
Last Post: thenewhomesagent
  cant login to web portal jasond911 2 7,957 11-10-2016 09:30 AM
Last Post: Lucia_Yealink
  How do you delete a SIP account in admin RobertThompson 2 9,964 11-06-2016 01:55 AM
Last Post: CWR
  I can not login Jorgemaria 2 8,675 02-09-2015 10:08 AM
Last Post: James_Yealink
  Forgot Login jhughes 1 7,377 12-30-2013 03:44 PM
Last Post: Yealink Support

Forum Jump:

User(s) browsing this thread:

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication