(04-09-2018 11:57 AM)joshua@itstel.com Wrote: (04-09-2018 11:49 AM)Kevin_Yealink Wrote: (04-07-2018 05:12 PM)joshua@itstel.com Wrote: Is there a way for incoming calls that match the remote phonebook to have a different ringtone than those that do not match?
Hi Joshua
This is Kevin from Yealink support team, nice to know you here.
About this request, may I know how many contact in remote phonebook.
Currently we can set different ringtone for local contact, so you can add specific contact in local contact. Please kindly if it is OK for you.
BTW, may I know how many phones do you have?
Best Regards,
Kevin
Thank you for the response. So the answer is "no" correct? I understand that the local phone book entries can have a different ringtone, but not the Remote Phonebook entries.
I am and installer with over 2000 T46 phones installed. My customers want to use the Remote Phonebook to update all phones with the Remote Phonebook directory with a distinct ringtone and leave the local phonebook for the individual end user to edit with there own personal entries.
Hi Joshua
Thank you. I'm sorry that we don't support it now.
So can I say that you may want to set different ringtone for different department with remote phonebook, right?
May I know how many group you want to set for different ringtone?
You are a installer so you must know how to do auto provision with yealink phone, I think we can use AutoP to update local phonebook with 'local_contact.data.url', end user can add their private contact manually. Is it OK for you?
Or we can set distinct ringtone in your PBX side, is it OK?
Please kindly check and let me know if any update.