Local account should not go through VPN

[Aishion_Yealink]

(03-09-2018 09:15 PM)avayax Wrote:  

(01-22-2018 08:11 PM)KNERD Wrote:  Yeah, I sure would like to know why this BUG has not been resolved.

You might try opening a new thread, but it's very hard to get Yealink's attention.

There is no way to properly report bugs and get status updates for them.

They need a bug tracker like Digium has for Asterisk, but there is nothing in sight.

Dear customer,
​
​This is Aishion from Yealink technical team, nice to know you. My pleasure to work for you!

For the VPN issue, we release a auto provision parameter in latest V80 that can modify the account using VPN or locally network, you can kindly try below provision string:

account.x.vpn_address_take_precedence=
0- Locally
1- VPN

The X mean the account. If you want the account 2 connect to locally network.
Please try to auto provision this string account.2.vpn_address_take_precedence=0
​
For information about auto provision, you can kindly refer to below guide:

http://download.support.yealink.com/down...V81_70.pdf

For no reply issue, we recommend submitting your requests in our Ticketing system (https://ticket.yealink.com) for higher priority.

This is the best way to submit a case, you can follow the prompt to provide significant details and assign your own priority which is helpful for Yealink to understand the issue and respond the issue with correct priority. Also this tracking system can keep you and Yealink support team working with the latest details and status of each case.
 
If you don't have the account, please refer to below FAQ for how to create the account.
http://support.yealink.com/faq/faqInfo?id=678

​Any question, please feel free to contact us.

Best Regards

Aishion