W56H-compatible headsets?

[Tom831]

(03-07-2018 04:00 PM)complex1 Wrote:  

(03-07-2018 03:33 PM)Tom831 Wrote:  

(03-07-2018 03:21 PM)complex1 Wrote:  

(03-07-2018 02:34 PM)Tom831 Wrote:  What headsets are compatible with the W56H phone?

I tried the Plantronics HW251N and HW261N with the Plantronics 3.5mm adapter.

I can hear through the headset, but can't be heard.

Any thoughts?

Thanks.

Tom

Hi Tom,

Please make sure the headsets meet the CTIA standard.
http://support.yealink.com/faq/faqInfo?id=319

Hope this will help.

That's helpful. Do you know of specific 3.5 mm adapters and headsets that are compatible?

I ordered these RJ9 3.5 mm adapters from Amazon. I'll let you know if they work.
https://www.amazon.com/gp/product/B01LWXM1ON/

Tom

I did a search for Plantronics HW251N and HW261N on the Panasonics site, but couldn’t find anything what kind of adapter type (3,5 mm/USB/etc.) the headsets use.
Maybe you can find something in the User Guide of your handsets?

The Plantronics QD 3.5mm adapter only has two black rings. That's why the headset microphone doesn't function. The three black ring adapter should work.