Incoming calls are not showing up on the right extensions

[Yealink_Michael]

hi

for this issue,please upgrade to the newest firmware , firmware download link :

http://support.yealink.com/attachmentDow...0.0.70.zip

then reset to factory and test again

if all the above solution can't solve your issue, please provide us the trace file for future analysis,trace file including pcap file, config bin and syslog file , and we need three of them provide at one time.

for how to get them , please refer to the FAQ below:
http://forum.yealink.com/forum/showthread.php?tid=1319

after you collect all of them , please send them and the detail description of the issue to support@yealink.com this email is 24 hours work , then we will follow up quickly .

let me know if any question

TKS & BR

Michae