[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

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Voice Mail Setup
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Yealink_Michael Offline

Posts: 382
Joined: Jul 2015
Reputation: 2
Post: #2
RE: Voice Mail Setup

for this issue, do you meant the scenario below :

1. you set 101 phone sip account 1 as 101
2. you set other phones account 1 as 102-145 but account 2 as 101
3. you set all the voice mail number of 101 as 101
4. but the voice mail of the phone with account 1 as 102 is x5001
5. when there is a voice mail to the account 102, then you press the MESSAGE button on the phone ,the phone will goes to the voice mail of 101 bu not 102?

please point out if any misunderstanding, then please try to set other phones 102-145:


and try again , if the issue still exist ,then please upgrade the T23 to the newest firmware and reset to factory and test again . firmware download link :

if all the above solution can't solve your issue, please provide us the trace file for future analysis,trace file including pcap file, config bin and syslog file , and we need three of them provide at one time.

for how to get them , please refer to the FAQ below:

send all trace file and cfg file to support@yealink.com which if working 24 hours, then we will follow up.


10-31-2015 12:38 PM
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Messages In This Thread
Voice Mail Setup - KYPhones - 10-30-2015, 11:29 PM
RE: Voice Mail Setup - Yealink_Michael - 10-31-2015 12:38 PM
RE: Voice Mail Setup - KYPhones - 11-03-2015, 03:30 AM

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