Call Parking, can we get this fixed please!?!?

[alexgonzalez]

Hi,
Totally agree, this is big problem and needs resolution, been going on for far too long and training reception desk is very difficult as its not intuitive enough, too many keys strokes.

The call park function, does not announce the parking location the first time you park that caller, it actually announces it to them instead of the phone user? However, if you pickup that parked call and park it again, then it works right. Parks the caller again, announces to user and hangs up the phone. Like it should. Very strange, why doesn't it work from the get go?

Frustrated, installer and user!
Alex

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(10-09-2015 04:00 PM)Yealink_James Wrote:  Hello,

When you press "Call Park" DSSKey phone will do a transfer. Once phone receive a NOTIFY message(carrying 200OK in body header) from server it will go back to idle status thinking the transfer is successful.

There is an provision parameter which can change the behavior:
transfer.hang_up_after_success_trans = 0

If you set the parameter to 0, phone won't go back to idle and can receive RTP packet. But it needs PBX server to send a BYE message to end the call, or phone can't back to idle itself.

Regards,
James

James, where and how can I try to put this provision parameter, I have never gone to code before, just use Elastix and the PHone GUI.
Alex