Multiple Call Forward

[cjmitton]

We have a number of T38GN IP Handsets, a good number of users want the choice to Forward all calls to either there own voicemail or another extension.

Of course the 'Forward' option can be access via the onscreen menu and changed between voicemail or extension but I've had a lot of requests for 'buttons' to do this (it takes them too much time to re-program).

I've tried to set up two line keys, one to forward to Voicemail the other to an extension.

Sadly the 'forward' function on the phone uses the 'first' select (either VM or extension) then when you select the other it reverts back to the original selection. Also when I try to forward to a programmed extension it show the 'forward to' screen to manually enter extension.

Can this be done?