Bucklebery
Junior Member
Posts: 10
Joined: Oct 2013
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RE: How to upgrade Handset fw 26.30.0.50 in remote mode without usb tool?
[attachment=413][attachment=414] (10-31-2013 08:50 AM)Yealink Support Wrote: Hi Bucklebery,
Could you try to reset to factory and reboot again?
Do you double check the version of handset and base?
If yes, please kindly supply us Syslog level 6, config.bin and trace.
Before you export the syslog, please set log level as 6, and reboot the phone, then click Start,and reproduce the issue, then click Stop,and export the trace, syslog, config,bin to us.
(About where to export these files, please refer to attached screenshot.)
These three files are very important for us, hope you can kindly understand.
Config.bin will be in next post as it wouldn't upload
(10-31-2013 08:50 AM)Yealink Support Wrote: Hi Bucklebery,
Could you try to reset to factory and reboot again?
Do you double check the version of handset and base?
If yes, please kindly supply us Syslog level 6, config.bin and trace.
Before you export the syslog, please set log level as 6, and reboot the phone, then click Start,and reproduce the issue, then click Stop,and export the trace, syslog, config,bin to us.
(About where to export these files, please refer to attached screenshot.)
These three files are very important for us, hope you can kindly understand.
I had to rename it .txt as .bin would not upload - "Error that type of file not allowed" What hours do you work?
(This post was last modified: 10-31-2013 07:05 PM by Bucklebery.)
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10-31-2013 07:00 PM |
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