T38 and 3cx user presence

[vondie]

(10-18-2013 10:08 PM)jasit Wrote:  Hi,

We also use the 3cx system, and there is no way to pull the presense back from 3cx. What we did was create a set of xml files that will prompt you with the 4 status options from 3cx and then change the label of the button to away or dnd based on the status you select.

The difference between this and using the dnd button supplied on the phones. is that if a person uses the myphone app they can change their status but the phone won't ring because of the dnd status. using the xml file, they can use the myphone app and the label on the phone will be wrong but at least they are still getting the phone calls.

Interesting solution. Being new to 3cx and Yealink, I am unfamiliar with this technique. Is there any documentation on these XML files and how to use them?