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T53W Unable to set Multicast Listening parameters
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atlasvending@gmail.com Offline
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Posts: 4
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Post: #5
RE: T53W Unable to set Multicast Listening parameters
(02-23-2022 04:56 PM)complex1 Wrote:  
(02-23-2022 03:50 AM)atlasvending@gmail.com Wrote:  
(02-23-2022 02:46 AM)complex1 Wrote:  
(02-23-2022 01:40 AM)atlasvending@gmail.com Wrote:  I have 8 new T53W phones.
Firmware: 96.86.0.56

I am unable to set any parameters for Multicast Listening via Web UI.
Going to Directory>Multicast IP, I am supposed to see:


But instead I have this:

Hi,

Screenshot 1 is shown when you log in as an administrator, screenshot 2 is shown when you log in as a user.

Now that makes perfect sense.
Can you give me the admin creds?
Verizon did not know of any.

By default, the username/password for the admin is: admin/admin and for the user: user/user
But because the device is provided by Verizon, the admin password will be different, I think.
What you can try is to reset the device to factory settings. But keep in mind that all settings will be reset, including passwords.

I had previously tried admin/admin but I was met with an "incorrect password" message. I also tried admin/(last 4 digits of MAC) because I read that somewhere. That also did not work.

So now I tried your idea of the factory reset but unfortunately that did not help either. I am still getting "incorrect password" with admin/admin & admin/MAC.

Now prior to posting here I was speaking with Verizon and was told that they do not change any settings in the phones. They use them as-is "out of the box" but, clearly, there is something stopping me from accessing the admin login.

I will go and take this up with Verizon once again but if you have any other ideas I welcome them. I can't be the only one wanting to institute multicast paging on the T53W.

Thank you
02-23-2022 09:03 PM
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RE: T53W Unable to set Multicast Listening parameters - atlasvending@gmail.com - 02-23-2022 09:03 PM

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