Issue with CPW90 Microphone Mute Status on CP960

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Threaded Mode \| Linear Mode Issue with CPW90 Microphone Mute Status on CP960
Author	Message

complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,524

Joined: Jan 2014

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Post: #2

RE: Issue with CPW90 Microphone Mute Status on CP960

(02-22-2022 08:09 AM)paul_M1IT Wrote: Hello,

My client has two CP960 Conference Phones and on both we have the CPW90 wireless microphones.

We have an issue where the mute indicator LED is always red even when not mute (indicated via the base station)

We have recently upgraded the base station firmware to 73.86.0.20

They currently use the device for an external microphone connected via the USB for Teams and sometimes as an IP phone through 3CX.

The microphones are set to standalone mode.

Hi,

If the problem occurs after the firmware upgrade then I suggest you factory reset the phone, re-provisioning it and try again.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.

02-23-2022 02:54 AM

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Messages In This Thread

Issue with CPW90 Microphone Mute Status on CP960 - paul_M1IT - 02-22-2022, 08:09 AM

RE: Issue with CPW90 Microphone Mute Status on CP960 - complex1 - 02-23-2022 02:54 AM

RE: Issue with CPW90 Microphone Mute Status on CP960 - paul_M1IT - 03-03-2022, 07:36 AM

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