Yealink w80: handsets do not send 100 trying

[Albert_Yealink]

(11-17-2020 08:14 PM)bjorn.peeters Wrote:  Hi Albert,

Do you have a changelog for this release?

About the issue:

The issues appear like this:

- setting the bases to 4 active handsets (so, 3 bases, 4/base = 12 active handsets)
- there are 7 handsets
- atleast 4 of them should be in reach of 2 bases
- there is no call waiting activated
=> this causes several handsets to not reply to the invite, but start ringing anyway (causing issues like answering a non-confirmed call, keep ringing after hangup, ...)

- setting the bases to 8 active handsets solves this issue

My question now is: does this mean that we will run into issues again if there are 9 handsets,
and why is this happening when i would assume to be able to have 12 active handsets in this setup, while only having 7?

Hi,

From your description, changing 4 to 8 solves this problem. It may be because you connected all 7 controllers to one base, please check.

This parameter（see the attachment） means the maximum number of handles that each base can talk to at the same time. Exceeding this number will cause some handles to fail to ring.

What's more, have you ever import W60 configuration files directly to W80B?

Best Regards,
Albert