[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Automatic redial after call transfer
Author Message
PCGYeah Offline
Junior Member
**

Posts: 1
Joined: Jun 2020
Reputation: 0
Post: #1
Automatic redial after call transfer
We have an issue at a site where we installed 10 yeahlink t46g phones, that are connected with a broadsoft voip platform.

An external caller (A) dials the sites phone number. It is picked up by phone B at the site. They then transfer (blind) the call to her colleague (phone C), B hangs up and the call is transfered.

A and C are succesfully connected and we have audio etc...

When C now ends the phone call, a call is automatically beiing iniated from B to C. While B doesn't touches her phone. This happens with every call that is internally transfered, blind...

When they dont transfer the call blind, but when B and C first talk to each other, (attented) to announce the call, this behaviour doesn't happen.

The provider doesn't have a clue , it looks like an "automatically redial when busy" is happening or something...is this an option in the phone?
06-10-2020 02:55 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Automatic redial after call transfer - PCGYeah - 06-10-2020 02:55 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Call Waiting Beep glennbtn 0 434 12-18-2023 05:22 PM
Last Post: glennbtn
  Remove transfer dialog on T46S bsnipes 0 515 12-05-2023 04:44 AM
Last Post: bsnipes
  t46u , call waiting, ring sles 1 823 11-30-2023 05:29 AM
Last Post: msachs
  T48U BLF Park Call not working timotel 0 808 09-20-2023 07:20 AM
Last Post: timotel
  T48G Connected handset not answering or ending call with connected handset. Pettis 4 2,325 07-27-2023 05:38 AM
Last Post: Lissvazquez
  T43U T42S Call Park BLF robm 0 981 05-19-2023 12:16 AM
Last Post: robm
  Directed or group pickup call history softnetvoip 1 1,693 03-08-2023 10:53 PM
Last Post: softnetvoip
  Missed Call Does Not Appear in History bcmike 1 2,097 02-01-2023 05:07 AM
Last Post: complex1
  T46G call completed elsewhere zimbocz 3 10,017 10-28-2022 03:28 AM
Last Post: tredd1982
  Transfer error: Not Emergency Call tredd1982 0 1,903 10-28-2022 03:15 AM
Last Post: tredd1982

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication