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T55 teams change Ringtone Issue
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complex1 Offline
3CX Adv. Cert. Engineer
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Post: #4
RE: T55 teams change Ringtone Issue
(05-14-2020 12:10 PM)juergen.kofler Wrote:  
(05-13-2020 03:25 PM)complex1 Wrote:  Please upgrade the phone to firmware 58.15.0.100 because this feature is just added in this firmware release.

Hi complex1,
i have now updated the firmware to 58.15.0.100 and the settings are now present.
now i have the following issues:

- if I change the settings to another ringtone (Settings->Callings->Ringtones->Calls for You-> Bob) there is no preview ringtone played. On the default Firmware it is played correctly
- if i confirm the settings it tooks nearly 2-3 minutes until the settings is accepted on the phone (rotating swirl on the display)
- if i try to call my phone wit the custom ringtone Bob (or somone else) from a external number there is no ringtone (silence) but i see the call on the display.

Can someone confirm me the issues?

Best regards,
Jürgen Kofler

Hi,

I do not have a T55A Teams phone to my disposal, so I can't really help you, but please reset the phone to factory default and try again.

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
05-14-2020 06:54 PM
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RE: T55 teams change Ringtone Issue - complex1 - 05-14-2020 06:54 PM

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