CP930 Randomly mutes

[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020

Thread Rating:

0 Votes - 0 Average
1
2
3
4
5

Threaded Mode \| Linear Mode CP930 Randomly mutes
Author	Message

complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,524

Joined: Jan 2014

Reputation: 44

Post: #6

RE: CP930 Randomly mutes

(05-05-2020 07:14 PM)strulock Wrote: Mark,

We have not been able to reliably replicate the issue. It has occurred randomly. Hoping to catch it next time I have wireshark running. I have a case open with tech support to address.

Thanks,
Scott

(05-05-2020 06:19 PM)mark@valley-tel.com Wrote: Any update on why this might be happening? I have the same issue with a newly installed device. The firmware is up to date.

Hi,

Did you ever checked the power source?
If you use PoE, then replace it for a standalone power supply.

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.

05-05-2020 07:49 PM