[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
2018 versions of YHS33 not working with Shoretel/Mitel IP phones anymore?
Author Message
kndy Offline
Junior Member
**

Posts: 1
Joined: Apr 2019
Reputation: 0
Post: #1
2018 versions of YHS33 not working with Shoretel/Mitel IP phones anymore?
Since 2016, employees (not front desk operators) have been using Yealink headsets YHS33 which worked with Shoretel/Mitel phones.

This month, a new order were made for several Yealink YHS33 and they are 2018 versions (although purchased in April 2019) and are not working. User can hear the person on the other end through the headset speaker but when they speaking into the mic, no one on the other end can hear.

We did testing on numerous phones, also on phones for employees who have the 2016 version of the YHS33.

Tested phones: IP480, IP485G, IP265 and IP230

Settings were checked on phones (wired, mic levels, did the headset, speakerphone test).

And 2018 version (purchased on April 2019) of the headsets purchased (a total of five) are not working. But yet the older YHS33 2016 versions that we have purchased years ago are working.
(This post was last modified: 04-26-2019 06:51 PM by kndy.)
04-26-2019 06:50 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
2018 versions of YHS33 not working with Shoretel/Mitel IP phones anymore? - kndy - 04-26-2019 06:50 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  UH33 not working on T46S and T54S chrischevy 1 5,596 09-03-2020 05:33 PM
Last Post: schmerold
  yealink yhs33 pinning gmihaljevski 1 5,851 05-18-2019 12:26 PM
Last Post: Jensen_Yealink
  Replace ear pad for YHS33? puck 0 4,693 09-30-2018 08:01 PM
Last Post: puck
  YHS33 compatibility with other phone manufacturer dimitripietro 5 17,790 04-21-2017 01:15 PM
Last Post: oliv
  ehs36 firmware and newer t26 phones bksales 5 19,340 05-30-2014 10:50 AM
Last Post: bksales

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication