[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Number format in directory vs call display
Author Message
Yealink_Michael Offline

Posts: 382
Joined: Jul 2015
Reputation: 2
Post: #2
RE: Number format in directory vs call display
(08-13-2015 08:52 AM)TM2-Megatron Wrote:  Hi,

I recently purchased a T48G for use with my home VOIP service. I've successfully set the phone up using the SIP credentials from my provider, but I've encountered an odd/annoying quirk. The call display number appears (in 10 digit form) on the phone's screen without any kind of formatting (e.g. 1231234567). This also creates a problem when I set up numbers in the phones directly using my preferred format of +1-123-123-4567 (I've become accustomed to it after using it exclusively on my cell). While that format works in the directory and dials out without issues, since the number is formatted differently and includes the country code, the phone won't pick up the contact name from the directory and display it with the caller ID info.

My question is whether or not there's something in the phone's settings to change the way it formats the phone number received from the caller ID data. At the very least, I'd like it to include the dashes, and preferably a country code as well (if not the "+" symbol).


thanks for your information

for the present , the + is not supported , but the dashes is support on the newest firmware , you can download from below link :

please do a factory reset after upgrade and the effect is like below :

08-13-2015 05:00 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
RE: Number format in directory vs call display - Yealink_Michael - 08-13-2015 05:00 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T46G call completed elsewhere zimbocz 3 6,955 10-28-2022 03:28 AM
Last Post: tredd1982
  Transfer error: Not Emergency Call tredd1982 0 194 10-28-2022 03:15 AM
Last Post: tredd1982
  get accout in call log me475z8029357 0 209 10-27-2022 05:50 PM
Last Post: me475z8029357
  T48G + EHS36 +Janra engage 75 not hanging up call kris.hetherington@firstsource.com 1 3,089 09-30-2022 03:23 AM
Last Post: knewgent
  Display current time during a call cecilia.dellaria@statewide.com 0 332 09-23-2022 11:48 PM
Last Post: cecilia.dellaria@statewide.com
  How to show caller Phone Number when call is forwarded gijoe 0 781 05-31-2022 07:40 PM
Last Post: gijoe
  T46 - Program Message Button for a Help call? harrys 0 1,046 03-31-2022 11:08 PM
Last Post: harrys
Bug Transfer to Broadworks Network Directory Contacts - screen timeout issue livehappy42 0 1,588 10-27-2021 07:58 AM
Last Post: livehappy42
  T46S-Vonage Overwriting Remote Directory igendreau 1 2,692 09-29-2021 03:30 AM
Last Post: complex1
  Missing Directory settings GroupOne_Support 1 4,510 08-17-2021 12:52 AM
Last Post: digiaustin

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication