[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
t46s calls on hold operation
Author Message
comstar Offline
Junior Member
**

Posts: 3
Joined: Oct 2018
Reputation: 0
Post: #1
t46s calls on hold operation
I've been trying to find some information about whether or not the operation of the phone can be changed when a call is on hold on the phones.

For example, when you use the HOLD button on the phone, you cannot simply press a BLF key to call another phone. That call is transferred to that BLF. I do not want to have to press the NEW CALL softkey or the next open line appearance on the phone in order to call another phone when I have a call on hold on the phone. If I place a call on hold on my phone, and I either press a BLF or simply dial another phone number, the phone should utilize another line appearance and place that call. If a call is on hold, I should not be able to transfer it without picking it back up again. We have tested this on multiple platforms and it acts the same way on all platforms. I do not want to change the normal function of the BLF button when it comes to transferring a call because our customers seem to really like the one touch transfer to a BLF function.

I should also note that we have tested this on Polycom phones and it works as explained above. If I place a call on hold on a Polycom phone, I can either just start typing in a new phone number to call or press a BLF key and the call will go out normally WITHOUT pressing NEW CALL or another line appearance.

I'm just trying to see if it's possible to change and if so, what needs to be changed to enable this.

Thanks
10-25-2018 02:41 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
t46s calls on hold operation - comstar - 10-25-2018 02:41 PM
RE: t46s calls on hold operation - jolouis - 10-26-2018, 04:01 PM
RE: t46s calls on hold operation - comstar - 10-26-2018, 05:01 PM
RE: t46s calls on hold operation - russavd - 03-08-2019, 06:34 PM
RE: t46s calls on hold operation - comstar - 03-13-2019, 12:19 PM
RE: t46s calls on hold operation - Bezalu - 09-21-2020, 09:30 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  ghost calls to cid:XXXXX bfcoi974 8 446 06-21-2022 07:37 PM
Last Post: bfcoi974
  music on hold triggers randomly bfcoi974 0 102 06-17-2022 04:18 PM
Last Post: bfcoi974
  T42S & T46S On Vonage stratos 1 224 06-16-2022 05:31 PM
Last Post: complex1
  T43-U incoming calls do not land on the correct line/button rtfm2022 7 1,438 05-12-2022 05:41 PM
Last Post: rtfm2022
  T46S change device certificate Fritz-EDV 1 499 05-11-2022 06:20 PM
Last Post: Fritz-EDV
Sad T46S: small and severe audio interruptions ronald.swaypc 0 506 04-05-2022 08:57 PM
Last Post: ronald.swaypc
  Music On Hold Server URI metrocommunications 2 5,372 01-04-2022 01:27 PM
Last Post: Yisroel_MongoTEL
  Factory reset T46s w/o admin password DanielP 7 9,438 12-02-2021 06:07 PM
Last Post: complex1
  T46S won't register yealink@vespino.nl 2 2,868 11-11-2021 10:38 PM
Last Post: yealink@vespino.nl
  Unknown Icon in T46S kadinter 0 1,667 10-26-2021 08:47 PM
Last Post: kadinter

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication