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Unable to Login after provisioning
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complex1 Offline
3CX Adv. Cert. Engineer

Posts: 1,198
Joined: Jan 2014
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Post: #2
RE: Unable to Login after provisioning
(10-17-2018 11:42 AM)thenewhomesagent Wrote:  Hello All,

I am installing a W52P base station with the additional handset, using broadcloud.

After a factory reset I and log into the DECT to add the provisioning URL, and set a new more secure password. However, once the DECT has confirmed complete, I can no longer log into the web portal.

I am also struggling to get both handsets to ring when the line is called.

Any help would be greatly appreciated.

Many Thanks


Normally after provisioning the phone get a new user password.
Please contact the person / company who is responsible for the setup of the provisioning file and ask them what the password is.

Please check the settings for Incoming and Outgoing Lines in the Bases station if they point to your handset(s)
See page 50 and up.

Hope this will help.

Kind regards,

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
10-17-2018 02:30 PM
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RE: Unable to Login after provisioning - complex1 - 10-17-2018 02:30 PM

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