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Ringing BLF dials extension twice
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jolouis Offline

Posts: 339
Joined: Oct 2013
Reputation: 6
Post: #2
RE: Ringing BLF dials extension twice
Sounds like you have your DSS key mis-configured. BLFs can double as call pickup buttons, so if you have 1001 configured in both the "value" and "extension" fields. I believe the value field defines which extension the BLF will monitor/call, and the "extension" field defines the code to be sent when trying to do a call pickup (i.e. hitting a BLF that is showing a ringing extension).

Make sure the "extension" field is left empty and see if that solves the problem.
06-29-2018 01:08 PM
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Messages In This Thread
Ringing BLF dials extension twice - Novais - 06-28-2018, 11:37 PM
RE: Ringing BLF dials extension twice - jolouis - 06-29-2018 01:08 PM

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