[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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[FAQ] The phones can't connect to Yealink Device Management Platform(YDMP)
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bigjerv55 Offline
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Post: #5
RE: [FAQ] The phones can't connect to Yealink Device Management Platform(YDMP)
I am struggling with Yealink Device Management (YDM). We have deployed the on-site version 3.6.0.10 and opened up the necessary ports.

So what is the basic idea of how the phones connect? Do the phones need to connect to RPS first (which we have setup and working) and then they point to YDM to finish the setup process? I cannot get a phone to connect with YDM at all, so I'm lost on this process.

I have read through the YDM admin guide and I am seeing holes in the documentation or I'm not connecting the dots with what is supposed to happen.

Any assistance would be wonderful!
Thanks
E
09-30-2020 04:29 PM
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RE: [FAQ] The phones can't connect to Yealink Device Management Platform(YDMP) - bigjerv55 - 09-30-2020 04:29 PM

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